Shopping Bag
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Shipping & Return Policies

  • Items must be returned unworn and unwashed. Merchandise must have original tags attached and returned within 30 days of purchase date.
  • Online purchases can be returned in-store or mailed back (see details below)
  • In-store purchases can be returned in-store only
  • If you purchase an item with a discount of 30% off or more, and/or purchase an item in our sale/clearance categories, those items are final sale and cannot be returned
  • No cash, credit or debit card refunds will be issued
  • Exchanges are only accepted on in-store purchases


In-store purchases returned to a store
In-store purchases can only be returned in-store. They can be taken to Branches' Woodstock location. In-store purchases cannot be returned online.

Online purchases returned to a store
Online purchases can be returned in-store. They can be taken to Branches' Woodstock location. You must bring order invoice.
*Do not fill out an online return request if you plan on returning your order to a store. Click here for Branches' address/location.

Online purchases returned online
Online purchases can be mailed back. Online returns must first be approved before they can be mailed back. Once a return request is approved, items can be mailed back (see address below). Return package must be postmarked for return 30 days from your original delivery date. Items sent back after this time frame will NOT be accepted or refunded. Customer is responsible for the cost of shipping a return.

Email to get approval for returns before mailing back. If you have any further questions or concerns, please reach out through email. 

**Please allow 3-5 business days for return processing

370 Chambers St
Woodstock, GA 30188


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